Returns & Legalities

Returns
Refunds are only valid for damaged/broken goods - under the New Zealand Consumer Policy and/or if an incorrect item was sent.

Refunds are not issued for
Incorrect Sizes Being Ordered 
Change of Mind
Visual Dissatisfaction
Finding A Cheaper Price Match Elsewhere 
Not Meeting 'Expectations'
Product 'No Longer Needed'
Late Delivery Of Items (Postal Service Issue)
Missing Parcels (Postal Service Issue)

Our policy lasts 30 days from the point of sale. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

- JK. Eyewear